**DISTANCE SALES AGREEMENT**
**SELLER INFORMATION:**
**Company Name:** İCLUE TURİZM VE MOBİLYA SANAYİ TİCARET LİMİTED ŞİRKETİ
**Address:** MİMAROBA MAH. UĞUR MUMCU CAD. 6 B/4 BÜYÜKÇEKMECE/İSTANBUL Büyükçekmece, İstanbul – Türkiye
**Phone:** +90 212 909 99 53
**Email:** rezervasyon@istanbulclue.com
**MERSIS No:** 0469-1113-3580-0001
**Tax Office and No:** 4691113358
**BUYER INFORMATION:**
**Full Name:** [Buyer's Name]
**Address:** [Buyer's Address]
**Phone:** [Buyer's Phone Number]
**Email:** [Buyer's Email Address]
**SUBJECT OF THE AGREEMENT:**
This agreement regulates the rights and obligations of the seller and the buyer regarding the distance sale of tourism services (tour packages, accommodation, flight tickets, etc.) conducted electronically (via website, mobile app, etc.).
**PURCHASED SERVICE:**
- **Tour Name:** [Name of the Tour or Service]
- **Tour Date:** [Start-End Date]
- **Number of People:** [Number of Reservations]
- **Total Amount:** [Total Payment Due]
- **Payment Method:** [Full Payment/Wire Transfer/Credit Card/Installment]
**GENERAL TERMS:**
1. **Order and Payment:**
- The buyer confirms the reservation through the seller's website or authorized sales channel.
- The sale is finalized once payment is completed via the specified method.
2. **Right of Withdrawal:**
- The buyer has the right to withdraw from the contract within 14 days without penalty and without providing any reason. However, written notice must be given at least 7 days before the tour start date.
- The right of withdrawal cannot be exercised if there are less than 7 days remaining before the tour begins.
3. **Cancellation and Refund Conditions:**
- If the buyer cancels the tour, deductions will apply based on the cancellation date.
- If the tour is canceled due to unavoidable circumstances (force majeure, natural disasters, pandemics, etc.), the buyer will receive a full refund or be offered an alternative tour.
4. **Seller’s Obligations:**
- The seller is obligated to provide the service in full compliance with the agreed standards.
- If there are changes to tour details (accommodation, transportation, itinerary), the buyer will be notified in advance.
5. **Buyer’s Obligations:**
- The buyer must provide accurate and complete information during the reservation process.
- Necessary travel documents (visa, passport, health certificates, etc.) are the buyer's responsibility.
6. **Dispute Resolution:**
- Any disputes between the parties shall first be resolved through mediation.
- Unresolved disputes fall under the jurisdiction of the courts in [Seller’s Headquarters City].
**CONFIRMATION OF THE AGREEMENT:**
By electronically approving this agreement, the buyer declares that they have read and accepted the distance sales terms and the right of withdrawal.
**Seller:** İCLUE TURİZM VE MOBİLYA SANAYİ TİCARET LİMİTED ŞİRKETİ
**Buyer:** [Full Name & Signature (Electronic Approval)]
**Date:** [Agreement Date]
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*Note: This agreement is a general template. Legal consultation is recommended for specific details.*